Shipping policy
Shipping Policy – Arabian Essentials
At Arabian Essentials, we aim to provide fast, reliable, and secure delivery for all orders.
1. Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- If we experience high order volume, processing may be slightly delayed.
2. Delivery Time
Estimated delivery times after dispatch:
- Local / Domestic Orders: 3–7 business days
- International Orders: 7–15 business days
Delivery times may vary depending on location, courier service, and customs clearance.
3. Shipping Charges
- Shipping charges (if applicable) are calculated at checkout.
- Some promotional offers may include free shipping.
- Shipping fees are non-refundable once the order is dispatched.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- You can track your order using the provided tracking link.
5. Delays
We are not responsible for delays caused by:
- Courier company issues
- Customs clearance
- Natural events or unforeseen circumstances
However, we always work with our logistics partners to minimize delays.
6. Incorrect Address
- Customers must provide correct shipping details.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost or Missing Packages
If your order is lost in transit:
- Please contact us immediately
- We will investigate with the courier service and assist you accordingly
8. Contact Information
For any shipping-related queries, contact us:
📧 Email: ahglobaltraders.co@gmail.com
📱 WhatsApp: +966580047841